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Author name: Basit Ali

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Tax Policy

All room rates are subject to 10% service charge and 11% VAT.

Taxi service

Reliability of taxi services has been impacted by seasonality, peak timings, weather conditions, and strikes in the past. Please consider private transfer or car rental service and feel free to contact us for further information and help.

Check-in

From 15:00

Check-out

Until 12:00 (late check-out available for Jumeirah One members)

Children and extra beds

Children: 0 – 3 years are free of charge, 4 – 11 years will be charged 50% from publish rate for breakfast. Jumeirah Bali considers children 12 year old or over as an adult. Extra charges may apply. Additional cots can be provided on request with free of charge.

Credit cards

All major credit cards are accepted and present valid credit card is required upon check in.

Cancellation/prepayment

Please refer to the terms and conditions of the required rate for the relevant cancellation and payment policy.

Pets

For the comfort and safety of all guests, pets are not permitted.

Smoking

Smoking is permitted in designated areas. Please be informed that all villas are non-smoking.

ID Policy upon check-in

All guests including children staying at Jumeirah Bali are required to present original valid identification upon check-in, which may either be a passport, KITAS/KITAP, or national ID.

Contact

Please contact our guest experience team for any more information on these policies.

Tel: +62 361 201 5000
Email: jbainfo@jumeirah.com